Privacy Policy

What personal information we collect

We may collect the following personal information from you:

• Name
• Email
• Phone number
• Suburb, or area of interest
• Budget and property preferences
• Information provided through contact forms, email, phone, or consultations
• Website usage data through analytics and advertising tools

How we collect your information

We collect your information when you:

• Fill out contact or enquiry forms
• Communicate with us via email or phone
• Subscribe to our newsletter or download resources
• Engage our services or request consultations
• Visit our website (via cookies, Google Analytics, and Meta Pixel)

Why we collect your information

We use your information to:

• Respond to your enquiries
• Provide buyer's agent services
• Send updates, newsletters, and property insights
• Understand your needs and improve our services
• Comply with legal and regulatory obligations

How we store and protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Your data is stored securely using industry-standard practices, including encryption where appropriate.

We retain your information only as long as necessary to provide services or comply with legal obligations.

Sharing your information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist in delivering our services (e.g., email marketing platforms)
• Professional advisors (with your consent)
• Government authorities when required by law

Cookies and tracking

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. We use:

• Google Analytics to understand website usage
• Meta Pixel for advertising and remarketing purposes
• Essential cookies for website functionality

You can manage cookie preferences through your browser settings.

Your rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Opt-out of marketing communications
• Request deletion of your information (subject to legal obligations)

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: